Industry Interview

Select Crane Sales

Service and Uptime

With a growing rental fleet comes increased demand for maintenance. For Select Crane Sales, according to MacKenzie, that means relying on telematics systems to track machine usage and engine hours in real-time.“ This allows our team to monitor service intervals remotely and ensure preventive maintenance is completed on schedule,” he said.

Qualified technicians are in short supply industry-wide, MacKenzie also noted, so efficient scheduling and proactive maintenance have become critical for effective fleet management.“ Telematics have become a game-changer in this regard,” he added.“ The systems allow companies to be proactive, not reactive, with their rental fleet’ s maintenance.

“ Communicating proactively with renters is essential as well,” MacKenzie continued.“ Good communication with customers ensures that proper service is being completed. It allows us to better schedule our technicians, do our best to keep everything running smoothly and helps prevent urgent service calls and unnecessary downtime.

“ We’ re excited about what’ s ahead,” MacKenzie said.“ Whether it’ s adding more cranes or diversifying into cleaner energy solutions, we’ re focused on giving our customers what they need, when they need it and helping them succeed no matter what the job throws at them.”

Right: Driven by customer demand, Select Crane Sales continues to expand its rental fleet. Founded in 2016 as a new and used crane dealer, the company has equipment in New Jersey, Virginia and Florida, including boom trucks and truck cranes, rough terrain, all-terrain, tower and crawler cranes and telehandlers.

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�������������������� May 2025 • www. cranehotline. com

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